{"xsrfToken":"599a2b691b55f75f4e239b387fde9e56201e1220_lout","branding":{"id":"5","key":"fs","name":"Discover Field Service Requests","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6489de","headerLinkHoverBGColor":"#6489de","headerBadgeColor":"#6489de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Kytopen Help Center","sharedPortalName":"Kytopen Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Kytopen Help Center","sharedPortalName":"Kytopen Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#262a58","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/798b8122-b99f-40a5-b7ac-e085ea6c5a08/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YzYxZWM0MC1mMjBjLTQwYjgtOWQ4OS0yNjhiZTEzMzY1NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5OGI4MTIyLWI5OWYtNDBhNS1iN2FjLWUwODVlYTZjNWEwOCI6WyJyZWFkIl19LCJleHAiOjE3MjYxOTIzNTEsIm5iZiI6MTcyNjE5MTc1MX0.Ma8SPygIhpo8oX1_fbd0bSKY0weCRcWwRCDCue2160U&client=9c61ec40-f20c-40b8-9d89-268be1336575&height=300&mode=fit","bannerMediaApiFileId":"798b8122-b99f-40a5-b7ac-e085ea6c5a08","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"fs","projectId":10099,"serviceDeskId":5,"name":"Discover Field Service Requests","description":"<p>Welcome! You can raise a Flowfect device field service request by completing this form. Please add any relevant logs, screenshots, pictures or videos.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"45","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10528,"iconUrl":"https://kytopen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[13],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[45]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YzYxZWM0MC1mMjBjLTQwYjgtOWQ4OS0yNjhiZTEzMzY1NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYxOTI5NTEsIm5iZiI6MTcyNjE5MTc1MX0.ltTHUwd6-9t1laqZ1aaoXzXBJeHgi_gRAYFkkfdWX8M","targetCollection":"upload-project-10099","endpointUrl":"https://api.media.atlassian.com","clientId":"9c61ec40-f20c-40b8-9d89-268be1336575","tokenDurationInMins":20}},"reqCreate":{"id":45,"projectId":10099,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10528,"iconUrl":"https://kytopen.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What do you need help with? Provide as much detail as possible","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10193","fieldConfigId":"10405","label":"Serial Number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10192","fieldConfigId":"10404","label":"Date of Issue Occurrence","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Please add any relevant logs, screenshots, pictures or videos.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/45","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/45","calendarParams":{"firstDay":0,"date":"2024-09-12T21:42:31-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YzYxZWM0MC1mMjBjLTQwYjgtOWQ4OS0yNjhiZTEzMzY1NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYxOTI5NTEsIm5iZiI6MTcyNjE5MTc1MX0.ltTHUwd6-9t1laqZ1aaoXzXBJeHgi_gRAYFkkfdWX8M","targetCollection":"upload-project-10099","endpointUrl":"https://api.media.atlassian.com","clientId":"9c61ec40-f20c-40b8-9d89-268be1336575","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}